Custom file storage (image upload) is not working
complete
T
Turquoise Stroller
registerCallback
on image
is giving the wrong file object. Please take a look at the example code and app for details.Example code: https://codesandbox.io/s/unlayer-bug-finding-bkrvg8
Example app: https://bkrvg8.csb.app
Katie
We apologize for the inconvenience this caused. This issue should now be resolved. Please let us know if you're still experiencing any problems.
D
Deepak Singh
Katie: not resolve it's still same
T
Turquoise Stroller
Katie: It seems like the issue has been resolved. Thanks.
Katie
Deepak Singh: Could you confirm if you are using the latest version of the editor? You'll need to refresh your browser and clear your cache.
D
Deepak Singh
Katie: resolve thanks
Katie
complete
Filipe Bragança
This is the problem of using the embedded version, we should be allowed to host the script, like an NPM install, but having the editor loading from an external server is a big deal.
T
Turquoise Stroller
Filipe Bragança: I completely agree with you. We have gone through similar cases before with this embedded version. This type of sudden bug keeps coming out of nowhere, resulting in the loss of our customers' trust and confidence. Extremely disappointing!
Filipe Bragança
Turquoise Stroller: I asked them a few times already about self hosted, but so far no luck. The editor is really good and our company would gladly pay to use it, but not the way we use it today.
Bruno Lemos
Filipe Bragança: You can lock the editor to any specific version this way:
unlayer.init({
// ...
version: '1.5.35',
});
Bruno Lemos
Turquoise Stroller: You can lock the editor to any specific version this way:
unlayer.init({
// ...
version: '1.5.35',
});
T
Turquoise Stroller
Bruno Lemos: Thanks! Is there any documentation related to this?
Bruno Lemos
Turquoise Stroller: I don't think so. But that line is all that's necessary. You can check the current version in the console by typing
unlayer.version
or by using the Cmd+backtick
keyboard shortcut.Simon Smethurst-mcintyre
Bruno Lemos: is there an actual release / changelog for new versions so we can track? The last update on the changelog appears to be September 22nd and obviously there’s been updates since then
Tali Hawley
From Unlayer Support:
Thank you to everyone who has posted on this critical issue. Our team is actively investigating this and it is our top priority to find a solution. We will comment here as soon as we have updates and a fix in place.
Katie
in progress
We are actively investigating this issue and hope to have a solution soon.
Carlos Benitez Field
This is unacceptable. We have all of our customers blocked.
We need an urgent solution, and for the future (as Yellow Lead says), the ability to choose the version of the script we want to deploy.
Bruno Lemos
Carlos Benitez Field: You can lock the editor to any specific version this way:
unlayer.init({
// ...
version: '1.5.35',
});
Alberto Bassi
This is a very serious problem for us and for our customers. Black Friday is coming.... Please fix ASAP.
Y
Yellow Leaf
What is the estimated timeline to addressing this issue? This quite literally stops our customers from being able to use the product for time-critical solutions.
This is a strong case as to why all users that deploy this software need to have the ability to specify their release version - when breaking bugs like this occur (which is not uncommon), we need to be able to revert back to a previous stable version.
Bruno Lemos
Yellow Leaf: You can lock the editor to any specific version this way:
unlayer.init({
// ...
version: '1.5.35',
});
Patrick
This is a service impacting showstopper for us. Image uploads in our application are fully broken. Please let us know how we can assist in expediting a fix. Thanks
A
Adam Kucera
Please fix this as soon as possible, our customer are complaining and are unable to use our service. Using S3 integration provided with Unlayer is not an option for our use case.
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